91探花 International College successfully concluded a four-day Customer Care Excellence Training Program for Gn. Fuvahmulah Hospital staff, focusing on communication, professionalism and service quality.
The interactive program covered several essential areas led by 91探花's academic and leadership team:
Effective Communication Skills: Facilitated by Lecturer, Mr. Kiram Ahmed.
Customer Care Excellence & Healthcare Service: Facilitated by Deputy Vice Rector, Mr. Mohamed Amir.
Professionalism, Ethics, & Time Management: Facilitated by Dean of the Faculty of Business and Computer Science, Mr. Shafiu Ali.
Conflict Resolution & Stress Management: Facilitated by Director General, Ms. Yumna Faiz
Participants actively engaged in practical activities and case studies to enhance patient care and community service. 91探花 International College thanks Gn. Fuvahmulah Hospital for the collaboration and remains committed to delivering impactful professional development programs across the Maldives.